Staff & Our Story

Rob, son of Jack and Nancy, graduated from the U.W. in 1997 with a degree in Business and worked for 5 years in software development in Seattle. In 2002 he returned to Bellingham to work with his family. Rob is a member of the Rotary Club of Bellingham, serves on the Elder Service Providers board, and is active in his church. As an Eagle Scout, Rob continues to volunteer with the local Boy Scout Council. Rob is also a Certified Celebrant and is trained to create and lead “Life-Centered” services.

Jack and Nancy purchased the business in 1975 from his parents, John and Veronica Westford. Jack, a licensed Funeral Director/Embalmer, was born and raised in Bellingham, graduated from San Francisco College of Mortuary Science, served in the military, then returned to Bellingham to work in the family business. After graduating from WWU, Nancy taught school, then changed careers to work in funeral service with Jack. As a husband and wife team, Jack and Nancy have raised three children and enjoy two grandchildren. They are active in their church, veterans’, and community service activities. Jack and Nancy continue to assist at the funeral home in a variety of roles.

Paul was born in Minneapolis, MN, grew up on the East Coast, and moved to Kitsap County where he graduated high school and met his wife Vicki. Paul earned his Mortuary Science degree in 1978 and moved to Bellingham, where he worked with Moles for over 35 years, much of it as the manager in Bellingham. He enjoys beekeeping, gardening, reading and spending time with his children and grandchildren. Paul is an active member of Faith Lutheran Church. Paul brings to Westford a passion for serving families, a warm and caring personality, and a tremendous amount of experience.

Stephanie was born in Whatcom County where her family has resided for 5 generations. Stephanie graduated from Ferndale High School, obtained a Bachelor’s Degree in Psychology from Western Washington University and her Mortuary Sciences Degree from Lake Washington Institute of Technology. Before joining the team at Westford, Stephanie worked as a Licensed Funeral Director at Jerns Funeral Chapel for 7 years. Stephanie’s main passion in life is rescuing dogs and she currently has 2 Bull Terrier rescues, Quincy and Midori, with whom she spends most of her time. She enjoys taking her dogs on adventures, reading, paddle boarding, hiking and spending time with her friends and family.

Greg, a Bellingham native, graduated from WWU with a degree in Business and is a Family Service Counselor. He served four years in the U.S. Air Force and three years in the Washington Air National Guard. His wife Ursula works for the Bellingham School District and they have two wonderful kids and two grandchildren. Greg is a past commander of the Albert J. Hamilton American Legion Post #7 in Bellingham, He stays active as post chair for the Boys State program and coordinating various Legion programs in the community. Greg is also a member of Bellingham Senior Center, Assumption Catholic Church and serves on the local Salvation Army Advisory Board. Greg can assist your family in understanding the benefits of planning ahead, veterans benefits, and with our Emergency Alert Card and pre-paid funeral plans.

Kim Wagner works in Family Services at Westford Funeral Home. After living in Fargo North Dakota for 27 years, Kim and her husband David moved to Bellingham in May of 2017. She has worked in the funeral industry for many years. As a WA licensed insurance agent, Kim enjoys assisting individuals in the area of funeral pre-planning. Additionally, she provides compassionate care to families dealing with the loss of a loved one. Kim's husband David is a pastor at Trinity Lutheran Church in Bellingham and the Wagner's have four adult children and four grandchildren. Kim is a breast cancer survivor and motivational speaker. Her hobbies include singing, reading, collecting fabric and drinking coffee with friends.

Elizabeth is the 11th of 13 children raised on a farm in Minnesota. She was educated in Catholic schools and is an active member and volunteer at Church of the Assumption in Bellingham. Elizabeth as an R.N. in a hospital for 30 years and still a volunteers as a caregiver. She has two children, four grandchildren, and two great-grandchildren that are all very close and very special to her. She assists with services and receptions at Westford Funeral Home and Broadway Hall.

Many Northwest families want a Celebration of Life but do not have a pastor or clergy to lead a gathering. Linda Haddon believes that every life deserves to be celebrated and that the gathering should be personal, inspiring and healing. Widowed at 33 years of age, she became active in grief support work for several years. Linda was one of the first Certified Life Celebrants in the U.S. and has conducted over 900 remembrance gatherings. Her goal is “whether someone attending the gathering has ever met the deceased or not, by the time they leave, they will truly KNOW who that person was.” Every person is unique and every celebration needs to be about the person, about their legacy and all the memories their loved ones hold so dear. The gathering may include prayers and readings to reflect the deceased’s beliefs. If Linda is available to lead your gathering she guarantees it will be a positive experience.